Where do you ship?
Standard Ground shipping is available in all 9 provinces and 3 territories within Canada (shipping to PO Boxes is not available)
What is my shipping charge?
| Purolator Standard Ground Shipping |
| Order Value |
Shipping Cost |
| $0-$99.99 |
$12.50 |
| $100+ |
$17.50 |
When can I expect my package?
For all standard ground shipments, please allow 4-7 business days after your order has been processed.
Orders are processed Monday-Friday, excluding holidays.
Orders placed after 12:00pm EST will be processed the next business day.
Returns
We are sorry you’re not 100% satisfied with your product. You can make a return within 30 days of the order placement date, for a full refund on the value of the product plus taxes. Shipping and handling charges are not refundable. All refunds will be made on the original form of payment. Product must be in new, unused, unaltered condition, in the original packaging with labels and tags attached. Please contact a PING customer service agent at 1-866-424-7464 or email us at customercare-ca@ping.com to obtain your PING return authorization number and receive further instructions.